The customer doesn’t care what technology you use. The customer sees, feels, hears, and touches it with their hands.Mikheil Lomtadze
Sometimes I look at someone’s product and think: how is this even possible? Does the head of that company actually use this product himself?Mikheil Lomtadze
The product has to be good from the start. We can’t afford to experiment on our customers.Mikheil Lomtadze
On a big market you can afford to be wrong: you can grow while losing customers and still show growth. In Kazakhstan you cannot. If a million customers do not love you, you have no chance of launching the next product.Mikheil Lomtadze
However complicated the service, the description of it has to be simple enough that even a schoolchild understands.Mikheil Lomtadze
I do not believe in the advantage of being first. I believe in the advantage of being second.Mikheil Lomtadze